Refund Policy
Refund Policy
Effective Date: [6/5/2025]
Thank you for shopping at ZipWizzard. We take pride in providing high-quality digital products to help creators, developers, and entrepreneurs thrive.
Because our products are digital and instantly downloadable, all sales are final. Please read our policy carefully before making a purchase.
1. No Refunds or Returns 🚫
Due to the nature of digital goods, we do not offer refunds or accept returns for any products sold on our website. Once a purchase is completed and the product has been delivered or downloaded, the sale is considered final.
This policy applies to:
Graphic design assets
Video editing tools
Web design resources
Stock images, videos, and sounds
eBooks, articles, and fonts
Software, courses, and plugins
Mini-games, short videos, and wallpapers
2. Exceptions 🧾
Refunds will only be granted in the following rare cases:
You were charged multiple times for the same product due to a technical error
The product was not delivered or is inaccessible, and support has been unable to resolve the issue
The product is corrupt or broken, and a replacement or working version cannot be provided
To request a refund under one of these exceptions, contact us at zipwizzardus@gmail.com within 7 days of your purchase. Be sure to include your order ID, email address, and a description of the issue.
3. Try Before You Buy (Optional) 🧪
We strongly recommend reviewing product details, preview images, and descriptions carefully before making a purchase. If you’re unsure whether a product is right for you, feel free to contact us—we’re happy to help before you buy!
4. Chargebacks & Disputes ⚖️
Unauthorized chargebacks or disputes made through your payment provider may result in a permanent ban from our platform. We encourage you to contact us first to resolve any concerns.
Contact Us 📩
If you have any questions about our Refund Policy, reach out anytime at:
📧 zipwizzardus@gmail.com